FAQ

WHAT ARE YOUR SHIPPING OPTIONS WITHIN THE UNITED STATES?

-USPS Priority 2-3 Days, calculated by weight.

WHAT ARE YOUR SHIPPING OPTIONS FOR INTERNATIONAL SHIPPING? 

-We do not currently ship internationally, but we hope to soon!

CAN I CHANGE OR CANCEL MY ORDER?

-We prepare your order for shipment very shortly after your order is placed. This quick turnaround time does not allow for any changes or cancellations to your order. We apologize for any inconvenience and appreciate your understanding.

HAVE YOU RECEIVED MY RETURN ITEMS?

-Please allow 7-10 business days for us to process your return. Once your return has been processed a confirmation email will be sent to the email address you provided upon checkout. If you have not received an email within 10 business days of us receiving the package please contact our customer service team at agenthoffinfo@gmail.com.

CAN I USE A GIFT CARD?

-Yes! Gift cards are available. Once purchased an email will be sent to you on how to redeem our gift card. 

MY COUPON CODE IS NOT WORKING. WHY?

-If you are having difficulties with your coupon code please contact us as the code may no longer be valid. Please note that coupon codes cannot be combined with any other current offers, sales, or promotions.

*Please read our Terms + Policies for policies regarding Shipping, Promotions, and Returns.